Shipping policy

Shipping

Maja Zwick
Tempelhofer Damm 143, 12099 Berlin, Germany
Email: info@okuxeggwuigme.store
Phone: +49 5144 669010

We ship across Germany and the rest of Europe. The exact rate is shown at checkout before you pay, based on the weight and size of your order.

Times

Orders leave us within 1–3 business days. Delivery typically takes 2–5 business days within Germany and 4–10 business days to the rest of Europe. Large pieces (wardrobes, sofas, dining sets) travel on a pallet and are delivered kerbside — the carrier brings the pallet to the door of the building, not up stairs or into a room.

Damage in transit

Check the packaging before you sign for it, note any damage on the carrier's paperwork, and photograph it — that is what makes a claim straightforward.